Faq

When will my order be shipped?


Orders are usually processed and shipped within 3 business days from the date of purchase.



How long does shipping take?


Shipping times vary because we ship worldwide from different distribution centers, depending on your location. The average shipping time is about 7-10 business days. Your tracking number will be updated 3-7 days after your order is shipped.



How can I cancel an order?


We can only cancel orders within 12 hours of placing them. After that time, the order has most likely been processed and is being prepared for shipment or has been shipped. Once this takes effect, it is no longer up to us. We apologize for any inconvenience this may cause, but we pride ourselves on our fast service and this includes shipping your orders as soon as possible.

What is the return policy?

If there is a problem with your order (defective product, incorrect order, damaged order, etc.), please contact us within 7 days of receiving your order and we will be happy to help you assess the issue and if we approve, we will send you a replacement. Please do not return anything before we have reviewed the case. Our customer service team will evaluate the request and send further instructions. Easylife reserves the right to refuse any return request.


Usted es responsable de pagar los gastos de envío para devolver su artículo. Los gastos de envío originales no serán reembolsados para.



* Cosméticos, lencería y ropa interior/corta se venden permanentemente por razones de higiene.



¿Qué métodos de pago aceptan?


Aceptamos Paypal, tarjeta de crédito (Visa, MasterCard, Discover y American Express), tarjeta de débito o E-cheque (es decir, con su cuenta bancaria habitual).

You are responsible for paying the shipping charges to return your item. Original shipping charges will not be refunded for.



* Cosmetics, lingerie and underwear/shorts are sold permanently for hygiene reasons.



What methods of payment do you accept?


We accept Paypal, credit card (Visa, MasterCard, Discover and American Express), debit card or E-check (i.e. with your regular bank account).

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